Get Mantena Desk on your phone
Install the desk like an app and get an alert the moment a trip is updated. It takes about two minutes, with no App Store needed.
1Install the app
- Open mantena.dnbtravels.com in Safari. Other iPhone browsers can't install apps with notifications.
- Tap the Share button: the square with an arrow pointing up, at the bottom of the screen (top right on iPad).
- Scroll down and tap Add to Home Screen. Make sure Open as Web App is on, if shown, then tap Add.
- Close Safari and open Mantena Desk from the new icon on your Home Screen.
- Sign in again inside the app. The installed app keeps its own login, separate from Safari.
- Come back to this page (menu → Phone app) and turn on notifications in step 2.
2Turn on notifications
Sign in (inside the installed app on a phone), then open this page again from the menu: Phone app.
What you'll be notified about
- Your request was received
- The DNB desk starts working on it
- The desk needs more information from you
- The trip is ticketed, with the PNR
- A message from the desk, or a cancellation
Emails keep coming as before. Tapping a notification opens that trip.
Troubleshooting
- No "Add to Home Screen" option on iPhone
- You're probably in Chrome or another app's browser. Open the link in Safari. iOS 16.4 or newer is required (Settings → General → About).
- "Turn on notifications" doesn't appear on iPhone
- It only works inside the installed app. Open Mantena Desk from the Home Screen icon, not from Safari.
- I tapped "Don't Allow" by mistake
- iPhone: Settings → Notifications → Mantena Desk → Allow Notifications. Android: long-press the app icon → App info → Notifications → Allow. Computer: click the lock icon in the address bar → Notifications → Allow. Then reload this page.
- The test arrived but trip alerts don't
- Check Focus / Do Not Disturb, and on Android make sure battery saver isn't restricting Chrome. Signing out and in with a different account on the same phone moves alerts to that account.
- New phone or reinstalled the app
- Repeat both steps on the new device. Old devices stop receiving alerts automatically.